F&B

Stories, guides and how-tos for food and beverage businesses

Singapore’s Unique Approach to Food Takeaway Packaging 

Walk into any hawker centre of food court in Singapore and you would probably hear two words thrown in the air: Ta Pow! This Hokkein phrase is a uniquely Singaporean term for taking away food, equivalent to having your food “doggy-bagged”. We Ta Pow our food in various forms and perhaps our creativity will give you some inspiration on how you handle takeaways in your own restaurants! 1. The Styrofoam Box One good thing about these styrofoam boxes is that it contains the heat of the chicken rice inside the packet, making sure that the chicken rice is still as delicious after a long journey home. 2. The White Cardboard Box

A Restauranteurs Guide to Choosing Take Away Disposable Packaging

Want to make sure that your food retains the same taste and quality even after being taken away? Given the prominence of food delivery services like FoodPanda and Deliveroo, making sure the quality of your food is maintained is extremely crucial as a large volume of food is taken away. We know how important it is to provide every consumer with the best dining experience – be it within your own restaurant or in the comfort of their own home. This article will offer you a few suggestions on how to choose your disposable packaging based on what your restaurant priorities the most. 1. Green Packaging Green, biodegradable paper and compostable paper is a hit among green restaurants. It is made of renewable resources that can be easily recycled by your consumers – just make sure to r...

Why Festive Seasons Drive More Profits for Your Restaurant

In countries like Malaysia and Singapore, having a multicultural nature means that tons of cultural festivals are celebrated each year. Occasions like Chinese New Year, Hari Raya, Deepavali, and Christmas and this list goes on indefinitely are celebrated my millions annually. Local restaurants like my own have latched on to these special occasions to promote our seasonal products. Customer sales naturally surge during this season but how so? And how do you know that your efforts will guarantee a spike in profits? In this article I will share with you a couple of insights I have learnt running a business during the festive season. 1. The Early Bird Catches The Worm Customers are more likely to pre-order as they want to be prepared for the festival and do not want to wait till the last minut...

Design a Mouth-Watering Menu with These Bulletproof Tips

Don’t underestimate the importance of your restaurant menu. It needs to be a comprehensive overview of your dishes and be able to communicate how delicious your dishes are, all at the same time. As a restaurant owner myself, I have experimented with different menu formats over the years and have some bulletproof tips to make your menu mouth-watering and your food simply irresistible! 1. Placement is Key From my experience, menu placements matter more than you think. Restaurant owners should place their more popular on profitable dishes on the upper right hand corner, where our eyes naturally drift to first, and move the “Regular” dishes to the lower left hand corner.  Delifrance follows this placement rule closely by locating their popular Les Sandwiches on the upper right hand corner and ...

5 Reasons Why Instagram Can Help Your Restaurant Business Succeed

If you’ve ever been on Instagram, scrolling through your newsfeed, it’d be really hard not to notice enticing photos of food adorned with the hashtag: #foodporn. Instagram is ridden with glorious photos of food, ironically not from the restaurant itself, but from diners that want their followers to enviously drool over what they’re having for dinner. This trend is a golden opportunity for restaurants to latch onto – this article will teach you how to use Instagram to help your restaurant business succeed! 1. Crafting Your Own Personal Brand Instagram simplifies restaurant branding down to a few features – posts, stories, videos, direct messaging (DMs) and comments. By being responsive to user’s enquiries on your Instagram page, you will give off the impression that your team is...

Become a Successful F&B Manager with These Tips

Being a F&B Manager is not easy. You have to deal with chaotic peak hours, inconsistent part timers as well as accounting for daily sales. Having been in this role before, I have gathered some questions that I wish someone had asked me while I was manager. 1. Are You Managing Or Controlling? It is key to understand the difference between managing your staff and controlling them. Business Dictionary states that management is the organization and coordination of the activities of a business in order to achieve defined objectives. Controlling, however, merely requires you to delegate different tasks to your staff.  This is inefficient in the long-term. Remember that your staff are human beings too and do not operate like robots. Share with them your visions for the business so they feel l...

3 Things You Must Know Before Running a Food Truck

One of the quickest way to enter the restaurant business with a low startup cost is by setting up a food truck. Running a food truck business is a low-cost alternative to your usual brick and mortar restaurant. Similar to operating a traditional restaurant, the marketing, menu, and location are essential ingredients of a successful food truck business. While it may seem and sound easier to set up a food truck business, there are certain things that a new small business owner should be aware of before proceeding to do so. Here’s 3 things every new small business owner must know before deciding to run a food truck.  

Why Having a Business Plan For Your Restaurant is Always a Good Idea

There is much truth to the adage, “if you fail to plan, you plan to fail”. Annually, 60% of restaurants shut business after one and a half years due their inability to recover initial capital or to generate profitability. Many small business owners reported not having sufficient financial planning, or assuming their restaurant business would succeed simply because “customers said our food was delicious”. Because of this, having a business plan is crucial, to ensure that execution of setting up a restaurant transitions smoothly and to also guide a business owner through the entire process.  

Taking Care of Your Restaurant Staff To Offer Superb Customer Service

When running a restaurant, one of the top priorities any restaurant owner should be making sure your customers walk out of your restaurant not only satisfied and satiated, but also wanting more. Customers are your paymasters, and all it takes its a handful of unsatisfied customers to kill your business.  Besides just serving mouth-watering and delicious food, how else can you make sure your customers leave with the intention to return? Well, here’s a not-so-little secret; by offering impeccable customer service!  Training your staff to attend to your customers well with a smile, is a necessity for continued success. So just how do you keep your staff motivated to provide customers with a pleasant dining experience? Having experience in this field, here’s 3 things you as a restaurant owner ...

Cost-Efficient Methods for Your Restaurant Business

Looking to save money but not so sure how to start practising cost-efficient methods for your restaurant? Cost-efficient methods may seem daunting and complicated but it really does not have to be – this article will provide you with 5 logical and simple tips to increase your profit margins overnight! 1. Go Green! If your restaurant is still stuck on using disposable plastic utensils, cups or plates, it’s time to go green! Many eco-friendly restaurants utilise glass or ceramic dining ware instead and have even gone the extra mile to use metal straws. The one time cost of buying these sustainable dining ware will save you the accumulative amount spent on disposable plastic utensils in the long run. Plus it will completely rebrand your restaurant – imagine pretty China plates ins...

Grow Your Restaurant Business Without Burning a Hole in Your Pocket

Turning your restaurant business into a success is easier said than done. Expanding your business and opening more outlets requires not only maximum effort, but also an even larger capital. While many business owners resort to taking extra loans for business expansion, this can be a risky move if you’re not aware of your repayment capabilities. Or sometimes, some business aren’t able to generate enough revenue to qualify for these loans. So how else do you grow your restaurant business without needing to rely on taking loans? Here’s 3 tips to expand your restaurant business without needing bang the buck!

6 Ways to Kickstart Your Small Business

When you first decide to start your business, the first step is to seek advice on how to go about this. I understand that there are a ton of advices that go around, and it can be overwhelming when deciding which advice is legit, and which isn’t. Let’s get real, there is no one-size-fits all approach when setting up your business for success. Usually the best business tips are those that forces you to think out of the box. Here’s a list of 5 tips for starting you can do that you might not have heard of. Be a Problem Solver You’d be surprised at how many entrepreneurs started their business simply because they wanted to solve a problem. Anthony Tan, co-founder of Grab, started his company because the taxi system in Malaysia was a mess. Taxi’s had a reputation of being unreliable, unsafe, ove...