Hiring and Training

5 Reasons Why You Should Hire Interns for Your Business

Ahhhh, the interns. One of the greatest wild cards in the business community. While some frown upon interns joining the company, there are some upsides to having these millenials run around the office. Here are 5 reasons why you should hire interns for your business! Cheaper alternative As a former intern, I would like to declare that smart interns are not looking for the highest pay. It would be nice to receive some “incentive”, but most are there to prove they are worth hiring. You can give them a small allowance but it’s better to feed them with exposure. Give the man a fish, he’ll live for today. Teach him how to fish, it’ll last him a lifetime. Building bridges Internship students provide businesses with opportunities to collaborate and build bridges with universities. This can lead t...

How To Retain Your Lead Hairstylist

Are you a hairdressing business owner concerned about managing and retaining your hairstylists? Many salon owners often seem to struggle the most with employee management. Did you know that the lead hairstylist of your salon is among the most valuable assets of your business? In fact, they can help take care of employee management for you! Here is how to retain your lead hairstylist in just 6 simple steps: 1. Keep Your Hairstylist Happy and Motivated Almost every loss of an employee equates to a loss in clientele. Behind high turnover rates often lie unhappy employees. Identify the needs of your hairstylists and know what motivates them to work. Then, develop a personalised goal plan for your hairstylist. Tailor rewards, incentives, and your broader vision accordingly with the goal plan. F...

4 Reasons Why These HR Processes Need Automation

Recruiting, on boarding, hiring, appraisals – the tiresome processes that HR personnel are tasked to never ends. As it goes in business , time is money, and these processes require a large portion of time to be dealt with. Automation has been a goal of business leaders ever since the Industrial Revolution, and resource consolidation has never been easier thanks to computers and softwares. Where HR process automation is concerned, the ability to analyse every step of the process helps determine the inconsistencies that can be better managed, while minimising time spent on monotonous copy-and-paste work. 1. Requests for Leave Leave requests are by far one of the most common processes to automate. Vacation requests, for example, is a length process when conducted manually. A paper or email de...

Find the Right Wait Staff with These Interview Questions

Hiring is a tricky process because you need to get to know your future employee in and out just after a short interview. So what questions should you ask to get skin deep? Generic questions like  “What is your biggest weakness and greatest strength?” may be ineffective at getting an honest response from your candidate but these questions might. At least they worked on me, because all my employees turned out to be loyal and hard workers.  1. “What do you think we would achieve together a year from now?”  This question will make sure that you are hiring someone that has done his research on your company and your company vision. It shows exactly how serious and invested they are in their role as well. 2. “What is your greatest success in your career in the F&B industry?” Getting to know a...

Interview Questions to Hire an F&B Manager

Your ideal Food and Beverage (F&B) Manager candidates should have extensive restaurant experience and familiarity with all tasks required on a daily basis. Under certain circumstances, F&B Managers have to prepare drinks, serve guests or even wash dishes. During your interview process, make sure your selected candidate can manage those duties and isn’t afraid to step in and take action to save the day. What does a food and beverage manager do? F&B Managers coordinate all F&B and day-to-day operations within budgeted guidelines and high standards. They’re responsible for the venue’s smooth function and for delivering excellent guest experience. For this role, your candidates should know how to recruit and train their team members. Keep an eye out for candidates with team man...

Why The F&B Industry is Notorious for High Turnovers

The restaurant industry is notorious for having immensely high turnover rates, ranging in the 70 percentile. While employees leaving is an inevitability in the F&B business, there are certain things you can do to keep your staff happy. The first step to decreasing turnover in your restaurant is figuring out why your employees are leaving in the first place. Here are a few reasons they don’t want to stay. They feel underappreciated For many employees, getting the recognition they deserve for their hard work is almost as important as the paycheck. In fact, in some cases, it may be even more of a factor in their workplace happiness. In studies, many restaurant staff have reported feeling that their best efforts are routinely ignored. 28% of employees shared that their most memorable feedb...

How To Train Your Restaurant Employees

A restaurant’s employees are integral to its success. Even more important, though, is how management trains its employees. This is because as employees are the face of your business, they’re interaction with customers can make or break your restaurant. Properly trained employees will create an experience for the customer that entices them to come back. Poorly trained employees will create an experience that repels customers from patronizing your restaurant. As a result of this, training, teaching, reinforcing best practices, and spending time observing your employees are critical in the success of a restaurant. 1. Teaching Your Employees Hold an orientation. Perhaps the first step you’ll need to take in training restaurant staff is to hold an orientation. In an orientation, you...

The Importance of Providing Health Insurance for your Employees

Health insurance will cover your employee’s medical and surgical expenses, encouraging them to visit the doctors more regularly. But why should you provide health insurance for your employees? And why is it so important for your business? This article will explore the impact of health insurance on your small business. 1. Increased Productivity With health insurance, your employees will not hesitate to go to the doctors when they catch a flu because they are not held back by financial constraints. This speeds up the recovery period and minimises any decreased productivity while your employee is sick.  Most importantly – it prevents the whole company from falling sick together. Contagious flus may bring everyone down together and multiple MCs on the same day would significantly delay a...