Industry Lessons

What We Can Learn From Singapore’s Mass Food Poisoning Incident

Recently, a string of restaurants were hit by a mass food poisoning scandal. Singapore has to date maintained a reputation for being one of the cleanest countries in the world. And this ‘cleanliness’ extends to the F&B industry, where restaurants are expected to play their part in maintaining a high standard of hygiene. What are the key lessons and takeaways that restaurants can gain from this? How can other F&B outlets prevent an epidemic? In this article, we take a look at the recent mishaps and address these questions appropriately. The Food Poisoning Cases In November, more than 600 people had fallen ill, dozens of which were hospitalized in separate food contamination incidents here in Singapore. In chronological order, these are the cases: 6th Nov: Spize The first incident sa...

3 Things Singaporeans Can Learn from What To Eat’s Failure

A Singaporean food delivery company, ‘What To Eat‘, became unreachable after failing to pay their merchants for services provided to them. What To Eat was founded in 2013 and was one of the first food delivery services to gain popularity in Singapore, alongside Deliveroo and Foodpanda. The owner, 40 year-old Benson Lo, had seemingly disappeared when a reporter tried to reach out to him at his home and Geylang office last week. Mr Lo eventually responded in a Channel News Asia story, stating that he is looking to declare his company bankrupt. He says that WhatToEat has been struggling due to high overheads, poor business and stiff competition. “I hope I can repay them, but I really have no means.”. Benson’s pitiful apology comes a little too late, as owners of F&B outlets ha...