Small Businesses

Stories, guides and how-tos for all small businesses

Understanding F&B Industry in India – Avoid mistakes of other F&B owners

In collaboration with SME Southeast Asia, we were commissioned in June 2018 to study F&B industry in India. Over the past weeks, we surveyed hundreds of F&B owners and managers across India. Hot out of the oven, our report revealed some sizzling insights! Here’s a peek on what we’ve revealed!  Over 30% of Restauranteurs face these Top 2 problems including having a Lack of Customers During Off-Peak Hours and Hiring & Training. Check if these issues affect you too! [Full List within Report] Over 36% of them use these TWO Solutions to solve the Challenges above. Are you? [Solutions within report]  25% of Restauranteurs who use these 11 Apps say that it does not help them Drive More Customers and is Not Customized to Their Needs. Which apps are you using? [List within report] Bench...

Understanding F&B Industry in Singapore – Avoid mistakes of other F&B owners

In collaboration with SME Southeast Asia, we were commissioned in June 2018 to study F&B industry in Singapore. Over the past weeks, we surveyed hundreds of F&B owners and managers across Singapore. Hot out of the oven, our report revealed some sizzling insights! Here’s a peek on what we’ve revealed!  Over 37% of Restauranteurs face these Top 2 problems including having a Lack of Customers During Off-Peak Hours and Hiring & Training. Check if these issues affect you too! [Full List within Report] Over 35% of them use these THREE Solutions to solve the Challenges above. Are you? [Solutions within report]  53% of Restauranteurs who use these 15 Apps say that it does not help them Drive More Customers. Which apps are you using? [List within report] Benchmark if you are Spending Mo...

Sustaining Brick and Mortar Stores: 3 Major Tips In Customer Relations

With the recent boom in e-commerce and online retail, the traditional brick and mortar stores were threatened with rumours of extinction. Major online retailers such as Amazon, Lazada and eBay seemed like a permanent evolution of the retail landscape. Over the past years, it has become clear, however, that brick and mortar stores would not face such a fate. Harvard Business Review points out that the predicted cataclysm stayed a rumour. Brick and mortar sales accounted for a whopping majority of retail sales at 92.3%. Online retail accounted for only a small percentage of the figures, while the shift from offline to online was exacted at 0.8% between 2015 and 2016. While the safety-net of traditional brick and mortar stores has held well, e-commerce is still a relatively new concept that s...

Understanding F&B Industry in the Malaysia – Avoid mistakes of other F&B owners

In collaboration with SME Southeast Asia, we were commissioned in June 2018 to study F&B industry in Malaysia. Over the past weeks, we surveyed hundreds of F&B owners and managers across Malaysia. Hot out of the oven, our report revealed some sizzling insights! Here’s a peek on what we’ve revealed!  Over 41% of Restauranteurs face these Top 2 problems including having a Lack of Customers During Off-Peak Hours and Hiring & Training. Check if these issues affect you too! [Full List within Report] Over 30% of them use these THREE Solutions to solve the Challenges above. Are you? [Solutions within report]  53% of Restauranteurs who use these 12 Apps say that it does not help them Drive More Customers. Which apps are you using? [List within report] Benchmark if you are Spending More...

Open A Spa Business in 4 Simple Steps

Nowadays, an increasing pool of people are looking for an escape from the immense stress of city life. Your spa can be that haven where they unwind and recharge for the week ahead. In order to be that sanctuary for the weary, it is vital to look at very aspect of your business. These are the 4 areas and subsequent steps that you as a spa owner has to take to create the ultimate oasis for your client. 1. Find Your Niche Study international spa trends and see if there are any openings in the market. For example, if your area has a lack of Thai spa parlours, it would be a good market to tap into.  Other trends include wellness spas, mental health spas as well as affordable spas. 2. Find The Right Balance With Your Location

A Filipino’s Guide to Surviving the First Year of Restaurant Business

I belong to a group of pioneer restaurant owners. Although the restaurant landscape has changed since we entered it, it is still no easy task to open a restaurant and the first year is by far the hardest to survive. These are a few tips that we used to tide over our business in the first year. According to a study by The Perry Group study most restaurants in the Philippines close during their first year of operation. 70% of those that make it past the first year close their doors in the next three to five years. 90% of the restaurants that are still operating past the five-year mark will stay in business for a minimum of 10 years. So as a restaurant business owner, what can you do to reach that 90% group? 1. Think and Breathe Like an Entrepreneur We believe that one thing that many restaur...

Understanding F&B Industry in the Philippines – Avoid mistakes of other F&B owners

In collaboration with SME Southeast Asia, we were commissioned in June 2018 to study F&B industry in the Philippines. Over the past weeks, we surveyed hundreds of F&B owners and managers across the Philippines. 🔥Hot out of the oven, our report revealed some ♨sizzling insights! Here’s a peek on what we’ve revealed! 👀 Over 35% of Restauranteurs face these Top 5 problems including having a Lack of Customers During Off-Peak Hours and Competition. Check if these issues affect you too! [Full List within Report] Over 30% of them use these THREE Solutions to solve the Challenges above. Are you? [Solutions within report]  54% of Restauranteurs who use these 7 Apps say that it does not help them Drive More Customers and is Not Customized to Their Needs. Which apps are you using? ...

These 2 Mum’s Ran a Malaysian Alterations Empire for 16 Years

Before the year 2002, the few ways one could get their clothes altered in Kuala Lumpur after a shopping spree was to drive up to their neighbourhood alteration shop operated by a part-time seamstress in her home. While there was nothing particularly wrong with the way that alterations were being conducted, Za Altera founders Cheryl Cheah and Susan Liew realized that there was a huge gap in the market for such needs. 

Make It or Break it in the First 3 Years of Restaurant Business

You may be hesitant to get into the restaurant industry because you have seen countless business come and go over the years. If this resonates with you, as a successful restaurant owner myself that has seen the failings of many cafes and restaurants here in Singapore, I have come up with a comprehensive list of things that will ensure the sustainability of any venture! 1. Choose A Good Location Don’t settle for less when it comes to choosing a good location for your restaurant. If your restaurant is located in a secluded area and there is a lack of foot traffic, it is very hard for your restaurant to survive in the first place. 2. Get Involved As a restaurant owner yourself, it is vital that you get involved with the operation of your business. Don’t just leave the front end of your busine...

6 Ways to Kickstart Your Small Business

When you first decide to start your business, the first step is to seek advice on how to go about this. I understand that there are a ton of advices that go around, and it can be overwhelming when deciding which advice is legit, and which isn’t. Let’s get real, there is no one-size-fits all approach when setting up your business for success. Usually the best business tips are those that forces you to think out of the box. Here’s a list of 5 tips for starting you can do that you might not have heard of. Be a Problem Solver You’d be surprised at how many entrepreneurs started their business simply because they wanted to solve a problem. Anthony Tan, co-founder of Grab, started his company because the taxi system in Malaysia was a mess. Taxi’s had a reputation of being unreliable, unsafe, ove...

  • 1
  • 2