Restaurant Business Advice

From Design Agency Head to Successful Ice Cream Treats Founder – Creamier & Sunday Folks

Cafés and dessert shops are popular hangout spots for people of all ages. There’s nothing quite like ice cream and coffee on a sunny afternoon – what more when it’s of the homemade sort. Creamier Handcrafted Ice Cream & Coffee and Sunday Folks are no strangers to the café scene in Singapore. Despite the long queues and wait-times, customers flock to the cosy outlets for a whiff of the handmade ice creams (and delicious waffles). To understand the success behind the café’s operations, we reached out to Khoh Wan Chin, co-founder of Creamier Handcrafted Ice Cream & Coffee and Sunday Folks. How It All Began Creamier was first founded in 2011 by Khoh Wan Chin, Victor Lim and Audrey Wang. The enterprise sought to fulfil their vision and passion in the business. Previously, Wa...

Report: Why 30% of F&B Businesses in Singapore Fail Every Year

1 in 4 F&B businesses in Singapore churn out of business every year. Many close within the first year of operations. This is the case across segments, from hawkers, to cafes and even high-end fine dining restaurants. Reputable Michelin stars restaurants too, have been leaving the scene. Why is it that even F&B operators with S$150-550m in revenue only have 5-7% margins. How do they then also command a respectable 25%+ return on capital? In June this year, we conducted close to a thousand surveys with F&B business owners across Asia. Many shared common challenges – people, off-peak demand, competition. (Read Full Article Here) Despite the many tech and software start-ups helping to create change in the F&B space, it is a highly challenging business to be in. This (somewhat l...

How Singaporean Restaurants Use Digital Marketing to Drive Customers

If you were to ask any restaurateur in Singapore about Digital Marketing 5 years ago, they would have most likely scratched their heads at the question. Today, digital marketing is a common phrase in most industries within Singapore. A quick browse on LinkedIn jobs will show scores of companies hiring Digital Marketers today. Digital Marketing has become an in-demand skill and many companies now see the importance of employing digital marketing strategies. With more and more restaurants popping up in Singapore it’s easy to be overwhelmed by the competition. So just how do some Singaporean Restaurants Use Digital Marketing to Drive Customers and rise above the rest? Whether you are an emerging or a long existing restaurant in the country, we all have the same goals: (1) to establish the bus...

How Street Food Hawkers in India Have an Advantage Over Restaurants

Many people dream of being entrepreneurs or having their own business in India but only a few of them give some serious thought to becoming street food hawkers. People who consider street food hawkers to be poor people and have no skills or talent are mistaken because street food is liked by millions of Indians and the potential of it is expanding day by day. Entrepreneurs also think that having a restaurant is better than being a street food hawker because you get more respect and earn more money. Though this was true a few decades back, it’s not true anymore (to a great extent) because street food hawkers are earning quite well these days and earn respect if they serve quality food at affordable prices. So just how do how do street food hawkers in India have an advantage over restaurants...

Top 10 Reasons Why F&B Businesses Fail

The F&B business is always an exciting venture for anyone looking to get into it! Although it is time-consuming, it is just as rewarding. However, there are many aspects to running a restaurant that most people forget about. Making these mistakes may end up costing your business. In the worst case, this means total failure. Below are 10 reasons why F&B businesses tend to fail. 1. Your Restaurant Location Matters

Create An Unforgettable Restaurant Name

Create An Unforgettable Restaurant Name! When starting a restaurant, one of the most important aspects on deciding on your restaurants name! There are many ways to choose a name for your restaurant – from naming a restaurant after a location, encapsulating a theme or simply playing around with words. This name will stick with your restaurant for an indefinite time, so make sure that is both catchy and memorable for your customers to remember. So how do you make sure that it is unforgettable and yet meaningful? Read on to find out the steps and advises I used to determine my own restaurants name! 1. Naming Your Restaurant After Your Location

How these 7 Pinoy Stalls Became Outstanding Culinary Restaurants 

Wonder how big names become big names in the first place? These restaurants are no stranger to humble beginnings and hard work. Read on for inspiring stories of individuals that took the risk and entered the F&B industry to share their delicious recipes with the world. 1. Manang’s Chicken Manang’s Chicken was Mother’s recipe that the family’s beloved chef Manang whipped up on a regular basis for friends and family. They then found the perfect opportunity to share it with the community when they came across an opening for Mercato Centrale, a weekend food market. The family recipe fared so well with the public that Manang’s Chicken is now a 13 store chain restaurant in the Philippines!  But how did they make it so big? In a ABS-CBN interview, Jill Gerodias-Borja talks about the sec...

Find the Right Wait Staff with These Interview Questions

Hiring is a tricky process because you need to get to know your future employee in and out just after a short interview. So what questions should you ask to get skin deep? Generic questions like  “What is your biggest weakness and greatest strength?” may be ineffective at getting an honest response from your candidate but these questions might. At least they worked on me, because all my employees turned out to be loyal and hard workers.  1. “What do you think we would achieve together a year from now?”  This question will make sure that you are hiring someone that has done his research on your company and your company vision. It shows exactly how serious and invested they are in their role as well. 2. “What is your greatest success in your career in the F&B industry?” Getting to know a...

A Filipino’s Guide to Surviving the First Year of Restaurant Business

I belong to a group of pioneer restaurant owners. Although the restaurant landscape has changed since we entered it, it is still no easy task to open a restaurant and the first year is by far the hardest to survive. These are a few tips that we used to tide over our business in the first year. According to a study by The Perry Group study most restaurants in the Philippines close during their first year of operation. 70% of those that make it past the first year close their doors in the next three to five years. 90% of the restaurants that are still operating past the five-year mark will stay in business for a minimum of 10 years. So as a restaurant business owner, what can you do to reach that 90% group? 1. Think and Breathe Like an Entrepreneur We believe that one thing that many restaur...

The One Advice that Successful Restaurant Owners Won’t Tell You

As a restaurant owner myself, I started my entrepreneurial journey fresh with rose-coloured glasses. In other words, I was young, optimistic, and had fire in my blood to concur the F&B industry. Basically, I was naïve and idealistic. After the first 6 months of running my restaurant, I was ready to throw in the towel. I had designed my restaurant, thinking it would appeal to millennial, crafted out my menu, hired staff, sourced my inventory to making sure we had the freshest ingredients every day, and sourced for food bloggers to promote my restaurant. Instead, I found myself having to manage everything. From scrubbing down the kitchen daily, grinding the coffee, de-shelling the prawns, serving the food, wiping tables, polishing the floors, taking photos of the food on my own, washing ...

What To Do When Your Restaurant is Failing

If you’re faced with a failing restaurant business the first step is trying to solve the problem from within Your staff is the first place you should turn to when things go south. There is a reason you hired them in the first place. Try getting your accounting department to look over your restaurant finances or your marketing team to try out some new ideas in hopes of increasing sales. Don’t have a marketing or accounting team? That’s fine, there are a number of quick changes your restaurant can make to start bringing in more customers. Partner with a restaurant reservation service Your restaurant isn’t attracting many new customers, and that might not be entirely your fault. Restaurant’s located in poor locations, or restaurants that have recently opened often need more effort...

Why Are So Many Restaurants in India Shutting Down?

भारत में इतने सारे रेस्तरां बंद क्यों हो रहे हैं, यह जानने के लिए अपने फेसबुक खाते से लॉगिन करें

  • 1
  • 2